Being a smart healthcare consumer is about more than just picking a medical plan. It’s about making smart decisions to choose the best coverage for you and your family and using your benefits wisely to take full advantage of what’s included in them. Think about the last time you made a major purchase, such as buying a car or appliance. You likely didn’t make your decision solely on cost; rather, you might have researched different makes and models to learn more about which had the features that best fit your and your family’s individual situation. It’s the same with your health benefits!
We work hard to provide a range of benefits and programs to ensure you and your family have access to the coverage and support you need. Now it’s up to you to use these tips to maximize your benefits, save money along the way, and actively manage your health.
The first step to making the most of the benefits the Company offers is to understand what’s available and how it works. In addition to traditional health, insurance, and retirement benefits, we offer a range of:
This website is the best place to learn more about what’s available to you. Start here: Get to Know Your Benefits
Benefits can be complex, and we’re here to help! To help you understand your benefits and discuss them with your family, carrier, provider, and/or Included Health, take a moment to review this resource: Learn Healthcare Benefit Terms.
Preventive care is critical! While you may “feel” healthy, staying on top of routine exams and screenings helps you identify any risks or issues early on to avoid more invasive and costly care down the road.
Under the Company medical plans, preventive care will not cost you anything. That includes an annual physical, recommended immunizations, and certain cancer screenings, such as mammograms, colonoscopies, etc. Your recommended screenings depend on your personal situation—including your age, sex assigned at birth, family history, existing health conditions, current lifestyle, and more—so discuss what you need with your primary care physician (PCP) at your annual physical each year.
Support is available to manage chronic conditions throughout the year. If you or a dependent suffers from a chronic condition such as asthma or diabetes, use the resources available to help you manage your health:
Your mental health is just as important as your physical health! And, it’s critical to your overall wellbeing. Take advantage of the many behavioral health benefits the Company offers you and your eligible family members.
You have more options than ever to choose how and where you receive quality care. Don’t wait until you’re sick or hurt to make decisions. Have a plan in place and be ready to get the most convenient and cost-effective care when you need it.
Here are several options for the different types of care you can receive under our medical coverage, ranked on a scale for cost ($) and convenience (+).
Type of Care |
Provider |
Contact |
Cost |
Convenience |
---|---|---|---|---|
Non-Emergency Care (e.g., for a cold or flu, manageable pain, sore throat or new cough, allergies, earache, Pink Eye, rash, suspected infection, etc.) |
Telehealth virtual care:
|
|
$ |
++++ |
Primary care physician (PCP) office visit:
|
|
$$ |
+++ |
|
Non-Life-Threatening Emergencies (e.g., emergencies that require care within 24 hours: cut or minor burn, sprain or joint pain, allergic reaction, respiratory infection) |
Local urgent care center: Walk-in clinics available if your situation is too serious for virtual or primary care, but doesn’t warrant a trip to the ER |
|
$$$ |
++ |
Life- or Limb-Threatening Emergencies (e.g., chest pain, difficulty breathing, sudden dizziness, weakness, severe pain, uncontrolled bleeding, seizure, compound fracture) |
Local hospital emergency department: 24/7 walk-in care for the most serious, immediate needs |
|
$$$$ |
+ |
When you need care, do some research and find the provider that offers the highest quality at an out-of-pocket cost that fits your budget. You may be surprised by the cost difference from one provider to the next—even if you’re comparing in-network providers. Contact Included Health for help comparing costs for specialist visits, routine lab work and imaging services (such as x-rays, MRIs, and CT scans), and more.
Since you’re responsible for paying for a portion of the costs you incur, it’s in your own interest to control the total cost as much as possible. Here are a few tips to help you save you money throughout the year:
Included Health offers personalized support to help you make informed healthcare decisions and fully understand your benefits and coverage. If you’re enrolled in a Company medical plan through Blue Cross Blue Shield of Massachusetts, Included Health can also connect you to TrueCare360 for help overseeing and coordinating your healthcare.
Visit the Personalized Healthcare Support page for details.