Making Mid-Year Benefits Changes Due to Life Events

Once you enroll as a new hire or during Annual Enrollment, you generally will not be able to change most of your benefits until the next Annual Enrollment, typically held each fall, unless you experience a Qualifying Life Event (QLE), as defined by the IRS.

A QLE is a change that affects your or an eligible dependent’s benefits eligibility. When you experience a QLE, you’re allowed to make certain changes to your current benefits. Any change in benefits must be consistent with the QLE. For example, if you get married, you may add your spouse (and any eligible dependent children) to your medical plan or cancel your medical coverage to join your spouse’s medical plan.

If you do not have a paycheck for a period (or the paycheck is insufficient), coverage will continue if elected, but employees are required to make up missed deductions out of future paychecks until the full amount has been repaid. The employer will not deduct more than two times the standard pay period benefit deduction from any paycheck.

If you experience a QLE during the year, you may make the associated changes to your current benefit elections by logging on to Benefits4MeEnroll.com. You must make any needed benefits changes within 31 days of your QLE, and you will need to show necessary supporting documentation (e.g., marriage certificate, birth certificate, etc.) within 31 days of the status change. Otherwise, you will have to wait until the next Annual Enrollment to make the change. Any change(s) you make will be retroactive to the date of the QLE.

Click here to access a chart that provides a high-level summary of the changes you can make based on each QLE. Use the accordions beneath the chart for additional information, including actions to take and considerations for programs and support.

find it fast

Log in to Benefits4MeEnroll to process a QLE.

  • Visit our Get to Know Your Benefits page to learn more about the range of benefits to consider as you decide whether to enroll in your spouse/domestic partner’s coverage or continue coverage through our Company.
  • Contact Included Health for personalized benefits support if you need help understanding your options.
  • Review your Life and AD&D coverage to determine if you need to increase your coverage to protect your family and/or add dependent coverage. 
  • Once you are officially married, review your beneficiary designations:
    • Health Savings Account (HSA) beneficiary information can be updated on www.netbenefits.com or by calling Fidelity at 1-800-544-3716.
    • 401(k) Savings and Investment Plan beneficiary information can be updated on www.netbenefits.com or by calling Fidelity at 1-800-544-3716.
  • Remember our Employee Assistance Program for free, confidential counseling and referral services for yourself and your household family members. Use the EAP for support handling almost any issue, including:
    • Mental health counseling for help managing the stress and anxiety that often comes with change
    • Financial consultations with professional financial advisors
    • Wellness coaches to help you start the next step of your life on the right foot
    • Legal consultations
    • Referrals for moving and relocation services, pet sitters, and more
    • Much more – chances are no matter what you’re looking for, our EAP can connect you with a resource who can help
  • Need to create or update your will? Your Basic Life Insurance coverage comes with a will preparation service.
  • Leading up to and following the “big day,” remember our Voluntary Benefits, including:
    • Purchasing Program
    • Personal Loan Program
    • Auto & Home Insurance
    • PerkSpot® Discount Program
  • Log in to Benefits4MeEnroll to process allowed changes.

Need to update your name or address?

Don’t forget your documentation!

To add your new spouse or domestic partner to your benefits, you will need to show proof of eligibility, such as a marriage certificate or signed Affidavit of Domestic Partnership.

  • Review our Get to Know Your Benefits page to learn more about your coverage options at our Company. If you were enrolled in your ex-spouse or domestic partner’s benefits, review how our benefits compare with those offered through the COBRA coverage that may be available to you through their employer. COBRA lets you continue your coverage for a specific period of time (typically 18 months). You’ll be responsible for paying 102% of the total cost. However, if your divorce or dissolution occurs mid-year, COBRA honors any amounts you’ve incurred toward your annual deductible and out-of-pocket maximum.
  • Contact Included Health for personalized benefits support if you need help understanding your options.
  • Review your Life and AD&D coverage to determine if you need to update your coverage or remove dependent coverage.
  • Remember our Employee Assistance Program offers free, confidential counseling and referral services for yourself and your household family members. Use the EAP for support handling almost any challenge related to your divorce, legal separation, or dissolution, including:
    • Mental health counseling to help you and your children deal with stress and anxiety
    • Financial consultations with professional financial advisors, if you need help rethinking your household budget, figuring out how to save for attorney’s fees or other expenses, developing a strategy to pay or receive child support, and more
    • Legal consultations if you need help with custody agreements, child support, alimony, or other legal matters
    • Referrals for moving and relocation services, pet sitters, child and elder care services, and more
    • Much more – chances are no matter what you’re looking for, our EAP can connect you with a resource who can help
  • Once your divorce, legal separation, or dissolution is finalized, review your beneficiary designations:
    • Health Savings Account (HSA) beneficiary information can be updated on www.netbenefits.com or by calling Fidelity at 1-800-544-3716.
    • 401(k) Savings and Investment Plan beneficiary information can be updated on www.netbenefits.com or by calling Fidelity at 1-800-544-3716.
  • Learn more about our Voluntary Benefits available to help you save money and make your life easier as you navigate your divorce, including:
    • Purchasing Program 
    • Personal Loan Program
    • Auto & Home Insurance
    • PerkSpot® Discount Program
    • Identity Protection
    • Pet Insurance
  • Need to create or update your will? Your Basic Life Insurance coverage comes with a will preparation service.
  • Log in to Benefits4MeEnroll to process allowed changes.

Did you know?

If your ex-spouse or domestic partner is covered through one of our medical plans, eligibility for our employer-provided coverage will end as of the end of the month of your divorce date. They may be eligible to continue coverage by enrolling through COBRA. If your ex-spouse or domestic partner has additional options for health coverage, they will want to compare those options and costs with what’s available through COBRA.

Be sure to notify Benefits4Me at Benefits4MeEnroll.com or call 844-279-7894 of your divorce, legal separation, or dissolution, and your ex-spouse or domestic partner will be notified about their right to elect COBRA. Update your ex-spouse’s or domestic partner’s address at Benefits4MeEnroll.com to ensure that COBRA information is sent to the correct location.

If you do not notify Benefits4Me of your divorce, legal separation, or dissolution and drop your ex-spouse or domestic partner from coverage, you may be responsible for paying any claims they incur after the split is finalized.

Complying with Qualified Medical Child Support Orders and Qualified Domestic Relations Orders

A Qualified Medical Child Support Order (QMCSO) is a federal law that gives children the right to receive benefits under group health plans. A QMCSO allows a custodial parent (the parent who has the child most of the time), who is not an employee of our organization, to obtain our health insurance for the child under the plan the non-custodial parent has with us.

Need to update your name or address?

Don’t forget your documentation!

To update your benefits as part of this QLE, you will need to show proof of eligibility, such as a divorce decree, legal separation decree, or dissolution documentation.

There are several situations in which you, your spouse or domestic partner, or your child may gain or lose coverage. Examples of common situations include:

  • Gaining coverage when your spouse or domestic partner becomes benefits-eligible through their employer
  • Losing coverage when your spouse or domestic partner loses benefits eligibility through their employer (due to a schedule change or termination of employment)
  • Your dependent child becoming eligible for or loses benefits coverage through their employer
  • A dependent turning age 26 loses coverage through your plan

Gaining Coverage Elsewhere

There may be a time when you find yourself newly eligible for benefits coverage outside of our Company. For example, perhaps your spouse has started a new job, and you now have access to benefits coverage through their new employer.

Gaining coverage elsewhere doesn’t automatically mean you should make changes to your benefits or drop coverage through our Company in favor of what is now available. It’s important to carefully compare your new benefit options to those available through our Company to make the best decision for yourself and your loved ones. It also does not have to be an “all or nothing” change. You can choose to remain covered in our Company plan while you drop your spouse/domestic partner or child from your coverage and have them enroll in their employer’s plan. In addition, you may choose to change your medical coverage, but remain in our Company dental and vision, for example.


Losing Coverage Elsewhere

If you or your dependent is losing access to coverage from another source (for example, perhaps you were covered as a dependent on your spouse’s benefits, but they have left their job), compare our Company’s benefit options to what you or they may be entitled to receive through COBRA as a result of the loss. COBRA lets you continue your coverage for a specific period of time (typically 18 months). You’ll be responsible for paying 102% of the total cost. However, if your change occurs mid-year, COBRA honors any amounts you’ve incurred toward your annual deductible and out-of-pocket maximum. It’s legally required that the company from which you’ve lost coverage provides additional information on COBRA when you process your change. Each person affected will receive a COBRA notice.

If you or your dependent child is losing access to our Company coverage due to turning age 26, you will receive a COBRA notice to continue coverage. You can weigh your available options and choose the coverage that is the best fit.

Take Action

  • Review our Get to Know Your Benefits page to learn more about your coverage options at our Company.
  • If you have any questions about how these benefits compare to the other coverage available to you, contact Included Health for personalized benefits support.
  • Remember our Employee Assistance Program Employee Assistance for free, confidential counseling and referral services for yourself and your household family members. Use the EAP for support handling almost any challenge related to this life change.
  • Log in to Benefits4MeEnroll to process allowed changes.

Don’t forget your documentation!

To enroll in benefits as part of this QLE, you will need to show proof of eligibility, such as proof that you or a dependent has lost coverage through another employer.

To drop benefits as a part of this QLE, you will need to provide proof of coverage consistent with your current enrollment elections.

Not providing documentation as needed may delay the approval process for the change.

On behalf of the Company, please accept our condolences.

  • The most important thing is to get the emotional support you need during this very difficult time. Please remember our Employee Assistance Program (EAP) for confidential counseling—available to all employees and household family members at no cost. Additionally, the EAP also has referral services for any life needs you may have, from childcare referrals to legal and financial consultations.
  • If a spouse, domestic partner, or dependent child has passed away, you should update your coverage as needed. 
  • If you have lost benefits coverage due to the death of a spouse or domestic partner, you may elect coverage under our Company benefits (see the “Gaining or Losing Coverage Elsewhere” accordion above for more information.)
  • Log in to Benefits4MeEnroll to process allowed changes.
  • If the employee is the person who has passed away and you were enrolled as a dependent under their benefits, our Company will cover the cost of 3 months of COBRA continuation coverage for any of our medical, dental, and/or vision plans in which you were enrolled. After this time, you will receive a direct bill for the monthly premium payment if you choose to continue COBRA coverage.


You will also be contacted be our Life and AD&D Insurance administrator, Sun Life, if you were the beneficiary of a Company-sponsored or buy-up insurance policy through our Company’s benefits.

Watch your mailbox for additional information about your benefits, any actions you need to take, and information about enrolling in COBRA coverage.

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